Our Terms & Conditions
All of our terms & conditions will be displayed on this page to clearly outline our company policies.
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We do not store your credit or debit card details. Ever. All card details are securely processed in compliance with full PCI (Payment Card Industry) requirements.
2. Telephone Payment
Perhaps you need to ask us a question about your suspended ceiling insulation? You can complete your order at the same time. Just have your card at the ready when you call.
Insulationpads.co.uk – Part of the Judge Ceiling Systems Group
Registered company address;
Judge Ceiling Systems (JCS),
Red Marsh Industrial Estate,
Last updated: (03.05.2017)
Our Company (Sorrel Enterprises Ltd T/A Insulationpads.co.uk) (“us”, “we”, or “our”) operates https://www.insulationpads.co.uk (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this …
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that …
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
I bought the wrong item?
Any incorrect orders processed through insulationpads.co.uk are subject to a 30% restocking fee and the customer / buyer must pay the return carriage. Any returns must be processed within 30 days of the order.
Incorrect or Damaged Items?
Have you received the incorrect order or your items have been damaged in transit? Insulationpads.co.uk will replace the item for you as long as the damaged items were marked as damaged on delivery or within 24 hours of receiving your order.
How do i receive my refund?
All refunds will be sent to the account in which the original payment was processed from.